1. THE CONFIDENTIALITY OF DATA AND INFORMATION ON THE PROCESSING OF PERSONAL DATA
Pursuant to art. 13 of the D. Lgs. 196/03 (Privacy Code) the personal data provided to us to enter into business relationships are subject, on our part, the processing of personal data and/or manuals, for the following purposes:
a) legal obligations related to civil, tax, accounting; administration of the relationship;
b) technical Support and technical information about the products and services You have purchased; verification of user satisfaction;
Please note that the processing of personal data for the purposes indicated in point
(a) (b) is mandatory and essential for the purposes of a correct execution of orders and contracts.
And’ Your faculty to exercise the rights referred to in art. 7 (Right of access to personal data and other rights) of D. Lgs. 196/03.
Holder of data treatment is :
AR-STORE registered office: via Giacomo Puccini, 20 Cap. 61028 SASSOCORVARO (PU) Italy P. I. EN 02572960413
E-mail: firstname.lastname@example.org in the person of its legal representative.
To exercise the rights provided by art. 7 of the D. Lgs. 196/03, you must make a written request addressed to the Responsible of the Treatment.
Membership ar-storeshop.com implies acceptance of the obligation to provide personal information sincere and truthful to register on our site, you must be an adult.
The absence of the personal data requested involves the automatic cancellation of the order. The communication of false information or does not correspond to the truth is contrary to these General terms and Conditions of Use.
In particular,ar-storeshop.comstates that personal data supplied by its customers will not be used for the purposes of commercial information or sending advertising material or for carrying out market research or interactive commercial communication, if not as a result of prior expression of consent on the part of the Customer.
Images sent to us will remain on our servers for 15 days from the date of submission.
Please note that ar-storeshop.com it adapts to the new European regulations in the field of electronic commerce, in force since 13 June 2014 .
For more information, visit the website:
The sales prices indicated on the site are expressed in euro, VAT included, without taking into account the costs of shipping. The latter, if present, are the responsibility of the user and are invoiced at the time of validation of the order as a supplement to selected products.
ar-storeshop.com reserves the right to change prices without notice, but undertakes to apply the prices in force (ie those listed on the site) at the time of order, excluding errors of calculation system ceckout.
3. DELIVERIES AND SHIPMENTS
The product will be delivered to the address indicated in the phase confirmation of the order.
The delivery times shown on the site are indicative and depend on the products chosen and can be changed at any time and are not to be considered binding in any way for ar-storeshop.com
We remind you that in the same order, you can enter different products but in the case of the presence of more than one product could need a few days for the delivery.
Shipments are made via Courier GLS/ /Bartolini entro24/48 hours (excluding islands) to the islands, the estimated time is 48/72 hours.
At the time of delivery of the goods the Customer is required to check:
· the number of packages delivered corresponds to what indicated in the transport document.
· that the packaging is intact and not altered even in the closing strip.
In case of tampering and/or breaks the Customer will immediately challenge the shipment and/or delivery putting the word “GOODS subject TO CONTROL” on the copy of the delivery document to be returned signed to the carrier or to another operator.
The Customer is obliged to report any damage within 7 (seven) days from the receipt of the goods, by registered letter anticipated via fax or via e-mail to the following address: email@example.com
For every order of delivery the Customer is obliged to specify at least a telephone number to allow the courier to contact him in case of difficulty in the delivery; in the case the delivery is not successful end for reasons not attributable to ar-storeshop.com or courier for 2 consecutive passes, will be charged for the costs of custody or return as quantified by courier or you can pick up the product at the point of sorting courier.
The payment orders can be made via PayPal, credit Card (MasterCard, Visa, Visa Electron, American Express) or by bank transfer.
The online payment by credit card is protected by a system of data encryption very effective served by Pay pal in no case ar-storeshop.com will be in possession of credit card data.
Any refunds are always made by ar-storeshop.com through bank transfer or pay pal
Payment by delivery to payment is dictated by commercial agreements between ar-storeshop.com and the transport company of choice for the delivery of the service.
Payment via PAY PAL includes an increase of 2% on the total amount, the applicable percentage because of less than that implemented by PAY PAL ar-storeshop.com
If not otherwise specified by the customer during the conclusion of the order the invoice will be sent via e-mail within 15/20 working days after the sale.
6. RIGHT OF WITHDRAWAL / SATISFACTION OR YOUR MONEY BACK
And' possible to cancel an order within 1 hour from the completion by sending an e-mail to firstname.lastname@example.org
ar-storeshop.com recognizes the right of withdrawal as provided by law, the Legislative decree 206/2005.
The deadline to exercise this right is 14 working days within which the Customer is obliged to notify:
Ø With letter A/R at the following address: AR-STORE registered office: via Giacomo Puccini, 20 Cap. 61028 SASSOCORVARO (PU) Italy P. I. EN 02572960413
Ø Via e-mail through our contact form or at the address email@example.com
Important: in the letter asking you to exercise the right of withdrawal is necessary to indicate details of a bank account or post office to make the crediting due (CIN Code, ABI Code, CAB Code, Account Number, IBAN code, Account Holder)
To exercise the right of withdrawal is necessary that:
The client expresses his will to exercise the right of withdrawal in the manner described above;
The purchased good is returned undamaged and in the original packaging;
The good must be returned together with a copy of the purchase document or the invoice or the receipt of the products purchased;
The product is returned within the time and in the manner described above: the costs of delivery are borne by the Customer.
The goods once reached our warehouse, will be examined to assess any damages or tampering not caused by transport.
After having checked the integrity of the goods, we will reimburse the amount within 14 days already paid through the same means used for the payment of the product, in case of cash on delivery will be made by bank transfer, after receiving the coordinates of the customer.
The reimbursement covers all sums paid is be made not later than 14 days from the receipt of the goods, to make the payment to the customer of the amount paid by the same method chosen for payment of the order. The only expenses charged to the Customer are those relating to the return of the product. In the case where the user opts for the replacement of the product, the cost of sending the new product will be at your expense.
All products are warranted by the manufacturer for 2 years , as of the date of the invoice or on the receipt, the warranty is a European one.
The site user is aware that connects and uses the services offered by the site at his own risk and danger, ar-storeshop.com will in no event be liable for any damages, whether direct or indirect (financial losses, financial, economic) suffered by a user or by a third party because of the connection to the site, inability to access, the good or bad functioning of the same.
This applies in particular to the damage that can be caused by the presence of incorrect content or errors, slowness or interruption of the data transmission, loss, disappearance or alteration of data, viruses, whatever their origin, intrusion of third parties, and, in general, by the use of the site or the impossibility to use it.
ar-storeshop.com guarantees to always do everything necessary to ensure the availability of the services of the site. However, for technical reasons, a momentary interruption of services is always possible. ar-storeshop.com will do everything they can to inform their customers on the nature and duration of such interruptions, but may in no case be held responsible for the unavailability of its services. ar-storeshop.com it may not also ensure the reliability and quality of the Internet outside of its premises.
ar-storeshop.com it has an infrastructure that is very powerful for storing data (personal information, photos, etc.). Said infrastructure should allow, even in the case of serious damage, to recover all the data received. However, ar-storeshop.com will not be held responsible in the event of a partial or total loss of the data, the user is encouraged to always keep its own data protection sent. The treated images are deleted from the server ar-storeshop.com within 15 days after the order.
In the event of loss of or damage to the media containing the data, ar-storeshop.com will be limited to the replacement of the support with a product to virgin equivalent quality. The user is the only responsible for the communication and the loading of the data on the website he has created.
The indication of links to other sites is the convenience to the user. ar-storeshop.com in any case, you can bring the guarantor of the content of the above sites and will not be held responsible in case of complaints or damage, direct or indirect, caused to user or third party, for the content of such sites.
9. PROMOTIONAL CODES
Promotional codes, corresponding to a trial offer (proposed by one of our partners), or similar, are not combinable with other offers test, if not otherwise indicated, as expressed in the description of the offer.
Promotional codes are only valid for the products listed on the website. A promotional code corresponding to a trial offer is available once per household (same name, same address) and is non-refundable. Most coupon codes are not combinable on the same order.
To benefit from the reduction linked to a promotional code, it is compulsory to insert the code in question in the space provided, at the time of validation of the order. In the case of forgetfulness on the part of the user, it will not be possible to cancel the order or renew to account for the reduction, in the case where the same has already been discussed. A promotional code is only valid for the period indicated in the description of the corresponding offer.
10. The USE OF the SERVICES
At the time of registration, the user must provide name, surname, postal address and email address. The user undertakes to provide only the personal information is true and correct. Services ar-storeshop.com are provided solely for your personal use.
11. PRODUCT INFORMATION
The photographs on the website to illustrate the products do not enter the field of contract and can not therefore be a source of any kind of commitment on the part of ar-storeshop.com The technical data sheets and product descriptions are communicated to ar-storeshop.com its partners or suppliers; ar-storeshop.com therefore declines any responsibility for the veracity of their content.
12. APPLICABLE LAW
All contracts concluded with us are subject to Italian Law, any dispute will be competent the court of the place of domicile or residence) of the consumer.